As a  Product Manager, you will improve customer experiences, generate new product ideas, and outline detailed product strategies, among other duties.

 

Key Responsibilities/Duties

  • In collaboration with other concerned units, ensures effective formulation and implementation of product management strategies for assigned products and services
  • Continuously identifies and monitors business opportunities for products and services
  • Develops immediate and long term competitive strategies and ensures the Company’s competitive edge
  • Manages product performance (P&L) and collaborates with other concerned units the enhancement of existing and development of new products and services to meet the changing market needs
  • Formulates and monitors tactical marketing programs for the acquisition of subscribers from competition
  • Develops and launches sales acquisition events to meet volume targets set per area
  • Directly collaborates with the sales teams to gather intelligence on product performance, customer and dealer/reseller attitudes and new opportunities
  • Ensures that targets are met within the specified budget limits
  • Performs other duties which may be assigned from time to time

 

Functional Relationships

Internal:      Sales, Pre-Sales and Technical Team

External:     Vendors, resellers, end users

 

Requirements:

Qualifications:

  • Graduate of Bachelor of Science in ECE, IT, or any computer related course; Marketing or a business course
  • With three (3) experience in telco software, VAS and telephony/broadband-related companies

 

Specific skills & abilities:

  • In-depth understanding of: Product management, Customer Management, Marketing, Performance Metrics & Evaluation, Innovation, Project Management and Financial Management
  • Excellent communication skills, both verbal and written
  • Strong leadership and people management skills
  • Strong problem-solving skills and decision-making abilities
  • Professional and customer-focused
  • Must have strong attention to detail
  • Adaptable and open to change

 

Personal qualities:

  • Hardworking, resourceful, and proactive with a sense of urgency
  • Good time management and organizational skills
  • Ability to provide excellent customer service
  • Ability to work effectively in a team environment
  • Ability to work under pressure with minimum supervision
  • Self-motivated with high level of integrity

 

Job Category: Product & Innovation
Job Type: Full Time
Job Location: San Juan City

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