As a Product Manager, you will improve customer experiences, generate new product ideas, and outline detailed product strategies, among other duties.
Key Responsibilities/Duties
- In collaboration with other concerned units, ensures effective formulation and implementation of product management strategies for assigned products and services
- Continuously identifies and monitors business opportunities for products and services
- Develops immediate and long term competitive strategies and ensures the Company’s competitive edge
- Manages product performance (P&L) and collaborates with other concerned units the enhancement of existing and development of new products and services to meet the changing market needs
- Formulates and monitors tactical marketing programs for the acquisition of subscribers from competition
- Develops and launches sales acquisition events to meet volume targets set per area
- Directly collaborates with the sales teams to gather intelligence on product performance, customer and dealer/reseller attitudes and new opportunities
- Ensures that targets are met within the specified budget limits
- Performs other duties which may be assigned from time to time
Functional Relationships
Internal: Sales, Pre-Sales and Technical Team
External: Vendors, resellers, end users
Requirements:
Qualifications:
- Graduate of Bachelor of Science in ECE, IT, or any computer related course; Marketing or a business course
- With three (3) experience in telco software, VAS and telephony/broadband-related companies
Specific skills & abilities:
- In-depth understanding of: Product management, Customer Management, Marketing, Performance Metrics & Evaluation, Innovation, Project Management and Financial Management
- Excellent communication skills, both verbal and written
- Strong leadership and people management skills
- Strong problem-solving skills and decision-making abilities
- Professional and customer-focused
- Must have strong attention to detail
- Adaptable and open to change
Personal qualities:
- Hardworking, resourceful, and proactive with a sense of urgency
- Good time management and organizational skills
- Ability to provide excellent customer service
- Ability to work effectively in a team environment
- Ability to work under pressure with minimum supervision
- Self-motivated with high level of integrity
Job Category: Product & Innovation
Job Type: Full Time
Job Location: San Juan City